• Successfully oversaw all aspects of implementation of a custom mobile app, campusM, for three universities, including the first on-time launch of campusM in North America.
• Collaborated on developing new processes to streamline implementation, reducing duration by 30%.  
• Worked with clients to help them understand technical requirements, gathered technical information, and conveyed that information back to a team of offshore developers. 
• Performed troubleshooting of servers, networks, and web services that were impacting the app. 

ExLibris CampusM

Seattle, WA

Technical Project Manager

Basecamp, Salesforce, Postman, SoapUI